How to Place an Order

Online
To purchase any item on our site is easy.  All you need to do is browse the site and when you have decided which item you would like simply click 'Add to Shopping Cart' and the item you have chosen will be added to your shopping basket.  When you have finished shopping click 'Checkout'  and you will go through to the payment page where you will be asked to fill in a few personal and bank details which are needed to complete your order. 
 
We accept payment in Pounds, Euros and American Dollars.
 
Returns

Refunds, Exchanges or Cancellations
All items should be returned to us within 14 days of purchase, if you would like a refund or to exchange the item, provided that they are not soiled in anyway.
 
To get a full refund you must show proof of Purchase. (Order number and date of purchase.)
 
In the unlikely event that the goods are faulty, we will offer you an exchange or a full refund, if they are sent back to us within 14 days of purchase.
 
Returns should be sent to:
Kasuku (U.K) Ltd.
33 The Pines
Oakwood
London, N14 4EX
United Kingdom

Shipping

Delivery within the UK
Delivery within the UK mainland is free.  From the date of purchase goods will be with you within 7 days.
 
Delivery Overseas

Zone A Zone B Zone C

£2.00 £3.00 £4.00

$3.50 $5.25 $7.00

€3.00 €4.50 €6.00

* Based on currency exchange rates at 2nd June 2006 or £1=€1.5, and £1=$1.75 

Country Zones Zone A Europe Zone B North America Zone C Asia Australia South America Africa

Shipping is charged based on destination and is a fixed cost per item.  Orders maybe subject to import duties and taxes the customer is responsible for paying these additional fees.
Contact us at info@kasuku.co.uk for further details.

Credit Card Security

Protx Security Statement
The Protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data.  Their internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information.

Transaction Security
The transfer of the less sensitive transaction details from the retailer's site to Protx is encrypted and digitally-signed.  This ensures that the information passed is secure and tamper-proof.

Security for the Shopper
Any communication between the customer and Protx is encrypted to the maximum strength supported by the customer's browser.  The customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer.

Data Storage
All data stored on Protx systems is held on encrypted and highly secured databases.  Protx are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.


Guarantee
All goods can be returned to us for a full refund, within 14 days of purchase, provided they are not damaged in anyway.
 
Your Comments
We are always working on giving our customers the best service possible.  Therefore if you have any comments on how we could  improve our services we would love to hear from you at info@kasuku.co.uk.  Also if you have a complaint then please contact us.
You can either email us at info@kasuku.co.uk or phone us on +44(0)7989 431 025 or write to us at:
 
Kasuku (U.K) Ltd.
33 The Pines
Oakwood
London, N14 4EX
United Kingdom